Privacy policy

Effective Date: October 1, 2024

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

Hafinen Limited. and its Affiliates (collectively, “Hafinen”, “we” or “us”) know that you care about how the personal data we receive about you is used and shared, and we take your privacy seriously. This Privacy Notice describes Hafinen`s privacy practices in relation to information that we collect through websites operated by us from which you are accessing this Privacy Notice (collectively, the “Domains”), through the software applications made available by us for use on or through computers and mobile devices that link to this Privacy Notice (the “Apps”), through our social media pages and (collectively, the “Social Media Pages”), and other services provided by us both online and offline; as well as through text and email messages that we send to you that link to this Privacy Notice (collectively, including the Domains, the Apps and the Social Media Pages, the “Sites”). “You” or “user” refers to any individual who visits or otherwise uses the Sites.

This Privacy Notice does not apply to the practices of third parties that Hafinen does not own or control, or to individuals that Hafinen does not employ or manage.

This Privacy Notice also does not apply to information that we receive or handle on behalf of our subscribers in our role as a service provider, such as information that we receive through Hafinen`s marketing automation software services or other Hafinen services, including any apps we make available for use by services subscribers (collectively, the “Subscription Services”). Such information is governed by the terms of the applicable subscription services agreement, rather than this Privacy Notice.

1. Information We Collect

Personal Data:

We may collect personal information that directly or indirectly identifies you, such as:

1. Name, contact details (email address, phone number), and company information
2. Account information, including username and password
3. Payment information (e.g., credit card details) for transactions
4. Demographic information such as age, gender, occupation, and preferences
5. Any other information you voluntarily provide to us

Other Information:

This includes non-personal data that does not directly identify you, such as:

1. Browser type, language preference, referring site, and the date and time of each visitor request
2. Device information (e.g., IP address, MAC address, operating system)
3. Usage data, including website interactions and browsing patterns

2. How We Collect Information

We collect information through various methods, including:

1. Directly from You: When you register on our website, subscribe to our newsletter, fill out a form, or communicate with us
2. Automatically: Through cookies, web beacons, and similar technologies that collect information about your browsing activities
3. From Third Parties: We may receive information from third-party sources, such as business partners or publicly available databases.

3. Use of Personal Data

We may use your personal information for the following purposes:

1. To provide and maintain our services, including customer support and personalized user experience
2. To communicate with you, respond to your inquiries, and send you administrative information
3. To process transactions and fulfill orders for products or services
4. To send marketing communications, promotions, and newsletters that we believe may be of interest to you
5. To conduct research, analysis, and business operations, including data analysis, audits, and improving our services
6. To comply with legal obligations and protect our rights and interests

4. Sharing of Personal Data

We may share your personal information in the following circumstances:

1. With our subsidiaries, affiliates, and trusted business partners for operational purposes
2. With service providers and contractors who assist us in providing and improving our services (e.g., IT service providers, payment processors)
3. With third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets
4. With law enforcement authorities, government officials, or other third parties when required by law or to protect our legal rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

1. The right to access and receive a copy of your personal data
2. The right to update, correct, or delete your personal information
3. The right to restrict or object to our processing of your personal data
4. The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format

You can exercise these rights by contacting us using the information provided in the "Contact" section below

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or by adjusting the cookie consent tool on our website

8. Children`s privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected personal information from a child without proper consent, please contact us immediately

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Title: Hafinen Legal Team

Subject: Privacy policy

Email: [email protected]

Because email communications are not always secure, please do not include credit card information or other sensitive information in your emails to us.

Hafinen will take any legal complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.