This Cookie Policy explains how Hafinen Limited (“Hafinen”, “we”, “us”, or “our”) uses cookies and similar technologies when you access or use our websites, applications, and related services (collectively, the “Services”).
This Cookie Policy should be read together with our Privacy Policy.
By continuing to use our Services, you acknowledge the use of cookies and similar technologies as described in this Policy, subject to your preferences where required by law.
Cookies are small text files stored on your device when you visit a website or use an online service.
Cookies help websites and applications function properly, remember preferences, improve performance, analyze usage, secure accounts, and personalize experiences.
Hafinen may also use similar technologies such as web beacons, local storage, session storage, pixels, device identifiers, and API session tokens.
For simplicity, all such technologies are referred to as “Cookies” in this Policy unless otherwise stated.
We use Cookies to authenticate users, maintain secure sessions, remember user preferences, improve platform performance, analyze product usage, detect fraud and abuse, measure feature adoption, monitor reliability, troubleshoot errors, improve security, support integrations, and manage API sessions.
These Cookies are essential for the Services to function.
They include login sessions, account authentication, CSRF protection, session continuity, load balancing, and security tokens.
These Cookies cannot be disabled through our Services.
These Cookies remember settings and preferences.
They include language preferences, timezone settings, theme preferences, interface customizations, and dashboard layout preferences.
These Cookies help us understand how users interact with the Services.
This includes page visits, feature usage, user flow analysis, performance bottlenecks, crash tracking, and browser compatibility.
Analytics data may be aggregated or anonymized.
These Cookies improve speed and reliability.
They include caching behavior, asset optimization, CDN performance, and traffic balancing.
These Cookies help detect suspicious activity, unauthorized access, brute-force attempts, abuse patterns, and API misuse.
These Cookies support notification delivery, email event tracking, SMS event confirmation, and system communication workflows.
Hafinen may allow certain third-party providers to place Cookies or process technical metadata to support the Services.
These may include providers used for cloud hosting, CDN and DDoS protection, email delivery, SMS notifications, payment processing, analytics, and performance monitoring.
A current list of Hafinen’s service providers is available at:
https://www.hafinen.com/subprocessors
Third-party providers may have their own privacy and cookie practices.
Hafinen may use browser storage technologies to store authentication states, temporary workflow data, user interface preferences, offline session continuity, and draft records.
These may remain on your device until deleted or expired.
Where Customers use Hafinen APIs or webhooks, Hafinen may issue tokens, identifiers, and session artifacts for API authentication, webhook validation, integration security, rate limiting, and abuse prevention.
These are treated as security-related technologies under this Policy.
Users can manage Cookies through browser settings, device settings, and cookie consent banners where applicable.
Disabling some Cookies may impact functionality.
Examples of impacted features are login persistence, language settings, dashboard preferences, and secure session continuity.
Where required by applicable law strictly necessary Cookies are processed based on legitimate interest while optional Cookies may rely on consent.
Users may withdraw consent where applicable.
Technical metadata collected through Cookies may be processed internationally.
Where applicable, Hafinen implements reasonable safeguards for such transfers.
Hafinen may update this Cookie Policy from time to time to reflect legal changes, technical changes, new integrations, new analytics tools, and new security measures.
Material changes may be communicated through the Services.
Hafinen Limited 107 Lower Kabete Road Westlands, Nairobi, Kenya Email: [email protected]
